connectzone network cable unplugged

How to fix the “Network Cable Unplugged” Problem with Windows 7

Last week, when I sat down at my desk and opened the browser to check my mails, I found that my computer was not connected to the internet. I ran the Win 7 trouble-shooter to diagnose the problem. It said “Network Cable Unplugged”. I was like “What the…?” I quickly turned over the tower to see where the ethernet cable had run off. It was sitting well behaved in its slot. Then what was causing Win 7 to say that the network cable was unplugged?

I checked the socket connection on my wall to see if the other end of the cable had been disturbed. It was also tightly lodged into its socket. I asked Win 7 for a detailed description of the problem and this is all it could say, “Network cable Unplugged or Broken”. Wow, that was descriptive! At least it gave me something new to work with. I replaced the ethernet cable to see if the original cable had any loose-connections in it. Unfortunately, the new cable was also of not much help. The same “error” kept occurring.

Well, if the ethernet cable was not faulty, then was the wall socket faulty? I tested that by connecting the cable to another free slot and still Win 7 said, “Network Cable Unplugged”. But it wasn’t! Like any other trouble-shooter, I resorted to restarting my machine, and checked if that helped. No, it didn’t.

Suspicious that it might be a Windows related problem, I booted into Ubuntu to check if the same problem persisted over there. Not so surprisingly, I was able to connect to the internet without any problems. So, at least the problem was narrowed down to its source. Buggy WINDOWS 7.

Now that I had the power of the internet, I plunged into the World Wide Web to find a solution for this “problem”. Not many articles talked about this problem. The few of them that did were happy to stay working with Ubuntu. Sadly, I could not do that. Some of the applications that I require, do not run on Ubuntu, or at least, requires a lot of work to make them run on the Linux flavour. Finally, I came across a forum with a user who had faced the same problem. His “solution” to rectify the problem is given below.

1. Shut down your PC.

2. Unplug the power cord.

3. If you have a laptop, remove the battery as well.

4. Walk away from the problem for at least 30 minutes.

5. When you return, reconnect battery and power cord.

6. Start as usual.

I seriously laughed aloud at the above set of “instructions”. The instructions looked ridiculously stupid and not worth trying. Therefore, I spent 30 more minutes searching for “proper” instructions to solve the problem. Sadly, I didn’t find any. I was seriously frustrated at this point. So, I thought, “well, there is nothing to lose in trying out the above instructions”, and gave it a shot.

I shut down my PC and unplugged the cord. My PC is a desktop machine so point #3 does not apply. I also walked away from the problem (it was lunch time and I was feeling hungry). When I returned (35 minutes since I left, to be precise), I connected the power cord and started the machine.

Well, I guess all of you have already expected what the outcome was going to be. Let me swallow my pride and tell you, the bloody thing worked! I was able to connect to the internet in Windows 7. I was lost for words when the ConnectZone homepage loaded up. I was literally scratching my head wondering what shutting down the PC for 35 minutes could have done that restarting didn’t.

If you have any idea of what this solution has done, leave a comment below

Dann Oberholtzer

Dann "The Cable Man" Oberholtzer has been in the cable, Fiber Optic business Since the early 1980's that is over 30 years of experience !

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